PRIVACY POLICY
Last updated: April 23, 2025
1. INTRODUCTION
3XYhealth, a division of All3XYHealth FZ-LLC (“we,” “our,” or “us”), respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
This privacy policy applies to all personal information we collect through our website, electronic communications, or direct interactions with you.
2. COMPANY INFORMATION
- Company Name: 3XYhealth (a division of All3XYHealth FZ-LLC)
- Email Address: info@all3xyhealth.com
- Registered Address: Dubai, United Arab Emirates
3. DATA WE COLLECT
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped as follows:
- Identity Data includes first name, last name, username or similar identifier, title.
- Contact Data includes billing address, delivery address, email address, and telephone numbers.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data includes information about how you use our website, products, and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
4. HOW WE COLLECT YOUR DATA
We use different methods to collect data from and about you including through:
- Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
- Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
- Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources.
5. HOW WE USE YOUR DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
- Where you have provided consent.
6. DATA RETENTION
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
7. YOUR LEGAL RIGHTS
Under the UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data (PDPL), you have rights in relation to your personal data that include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of these rights, please contact us at info@all3xyhealth.com.
8. INTERNATIONAL TRANSFERS
We are based in Dubai, UAE and the personal data we collect is stored on servers located in the UAE. If we need to transfer your personal data to another country, we will ensure appropriate safeguards are in place to protect your data.
9. DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
10. COOKIES
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
11. THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
12. CHILDREN’S PRIVACY
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children under 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at info@all3xyhealth.com.
13. CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last updated” date at the top of this privacy policy.
14. CONTACT US
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: info@all3xyhealth.com
All3XYHealth FZ-LLC Dubai, United Arab Emirates
